PUCO’s Special Reconnect Order is now in effect for the winter heating season. Ohio residential customers who are disconnected or facing disconnection can have their electric or natural gas service restored by paying no more than $175, plus a reconnection fee of up to $36.
The program:
- Applies to all regulated Ohio utilities
- Can be used once per heating season (typically mid-October to mid-April)
- Is available to any residential customer, regardless of income
To reconnect, customers simply contact their utility and ask for the Special Reconnect Order—no application needed.
Learn more and see which utility companies are included on the PUCO website.
